Text Message (SMS) Program
Island Water Sports sends text messages to guests about their reservations. This page explains what we send, how you agree to receive it, and how to stop it at any time.
What messages we send
- Reservation confirmations and booking details
- Reminders when a required waiver still needs to be signed before your visit
- Day-of updates — check-in information, schedule changes, and weather or safety closures
- Replies from our staff about your Island Water Sports boat or watercraft reservation
These are customer-service messages about a reservation you made with us. We do not send marketing or promotional text blasts, and we do not text people who have not booked with us.
How you agree to receive messages
How you opt in
Consent is collected at online checkout on islandwatersportsnj.com. During booking, under “Additional order information,” there is an optional checkbox that is unchecked by default. It reads:
“Text me about my reservation. I agree to receive transactional text messages (booking confirmation, payment link, and reminders) from Island Water Sports at the number provided. Msg & data rates may apply. Reply STOP to opt out. See our Privacy Policy and Terms & Conditions.”
You must check that box yourself to receive text messages. If you leave it unchecked, we will not text you.
Consent is not a condition of purchase. You can complete a booking without opting in, and we will reach you by phone or email instead.
We do not collect SMS consent by phone, in person, on paper, or by any other method. Online checkout is the only opt-in path.
Message frequency
Message frequency varies by reservation. Most guests receive a small number of messages per booking — typically a confirmation, a waiver reminder if one is outstanding, and any day-of update.
Cost
Message and data rates may apply. Island Water Sports does not charge you for text messages; any charges come from your own mobile plan and carrier.
How to stop messages
Reply STOP to any message from us to stop all texts to that number. We also honour STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT. Opting out takes effect immediately and we will not text that number again.
Opting out of texts does not cancel your reservation, and we will still send reservation information by email.
To start receiving texts again, reply START.
Need help?
Call us at (609) 368-6114 and we can help with your reservation or your messaging preferences.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and is not guaranteed.
Your privacy
We do not sell, rent, or share mobile numbers or text-messaging consent data with third parties for their own marketing purposes. Mobile numbers are used only to service your reservation and are shared only with the messaging provider that delivers the texts on our behalf.